- Introduction
Welcome to Growth Samurai Studio. As a digital marketing agency specializing in digital products, our shipping and delivery policy is tailored to the unique nature of our services. Please read the following information carefully.
- Order Processing and Initiation of Services
- Upon successful payment for our digital marketing services, the order is processed immediately.
- Project setup or ads setup and campaign initiation will commence after payment confirmation.
- Timeframe for Ads Setup and Lead Generation
- Ads setup and the initiation of lead generation activities typically take place within 1 to 2 weeks from the date of successful payment. Other activities timeline depends on their nature but would be started within a week.
- The exact timeframe may vary based on the complexity of the campaign and the specific services ordered.
- Communication During Setup
- Our team will keep you informed of the progress during the setup period.
- You may receive updates regarding the status of your order and any additional information needed for a successful campaign.
- Digital Product Delivery
- Given the nature of our services, there is no physical product to be shipped.
- Results, reports, and other relevant deliverables will be provided digitally through our secure online platform or via email.
- Refund Policy in Relation to Delivery
- Refunds are subject to the terms outlined in our Cancellations and Refunds Policy.
- As our services involve time and resources dedicated to setup and initiation, refunds will only be considered if we fail to meet the agreed-upon performance indicators or deliverables within the specified timeframe on specific offers.
- Client Responsibilities
- Clients are responsible for providing accurate and necessary information during the order process to ensure the successful initiation of services.
- Any delays resulting from inaccurate or incomplete information provided by the client may impact the setup timeframe.
- Changes to Services
- Growth Samurai Studio reserves the right to make changes to the services, including the initiation timeframe, at its discretion.
- Clients will be notified of any changes that may affect the delivery process.
- Contact Information
- If you have any queries regarding our shipping and delivery policy, please contact our customer support at support@growthsamuraistudio.com.
By engaging in business with Growth Samurai Studio, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping and Delivery Policy.